Clik here to view.
Getting the Badge part 1
“Getting the Badge” part1. A guide to successful interviews, entry level and promotional. It’s no surprise to most of you I have had a moderate amount of experience with oral panel interviews, both as...
View ArticleClik here to view.
Getting the badge – Part 2
Today I am writing a brief continuation of my article “getting the badge”. As promised I am going to continue with talking about questions you may face, and should be prepared to answer in a Fire...
View ArticleClik here to view.
Training – The often overlooked aspect of Customer Service
Recognition on a national level of Customer Service in the Fire Service undoubtedly began with Chief Brunacini (Ret. Fire Chief,City of Phoenix,Arizona) and his books and lectures on the subject....
View ArticleClik here to view.
The Importance of Educating Officers
In a career that has long valued experience, the transitional shift has made it necessary for that experience to be backed by higher education. Let’s face it, the days of only worrying about putting...
View Article
